Do you have questions? You will find answers to frequently asked questions below.
C o l l a b o r a t e
I love to work with independent hand dyers, yarn companies and other creative folk! Would you like to collaborate then please do get in touch!
D e l i v e r y
Once your digital purchase has been confirmed you will receive an email with a link to instantly download your pattern.
If you don’t receive this to your inbox please check your spam filters and junk email folders. If you still haven’t received anything then please contact me via pattern support email below.
If you’ve purchased a printed pattern you will be able to download a digital copy via Ravelry using the download code printed on the paper copy.
P a t t e r n . S u p p o r t
If you need some help with a pattern please get in touch via support@minalovesdesigns. Please note I aim to respond within 48 hours.
P a y m e n t
All digital pattern purchases are processed via Paypal’s secure online system but you do not have to have a Paypal account to pay via Paypal. Most credit and debit cards are also accepted.
P r i v a c y
The information you provide when subscribing to my weekly Love Letters (newsletter) is managed within Mailchimp and is not shared with third parties. You can unsubscribe from the list at any time by clicking on the button at the bottom of an email.
R a v e l r y . L i b r a r y
When you visit the SHOP section of the website this will take you through to Ravelry.com to purchase a pattern. You MUST be logged into your Ravelry account before you purchase if you wish for your pattern to be added to your ravelry library.
R e t u r n s
All sales are final and returns are not available. Please shop mindfully.
T e r m s . o f . U s e
By purchasing a pattern or ebook you are agreeing to its unlimited personal use only. Do not reproduce it, distribute it or sell items made from it. It must not be translated, reproduced or circulated in another language without prior permission. If you have any queries about the pattern please contact the designer via pattern support email above.
W h o l e s a l e
If you are interested in stocking Mina Loves Designs patterns in your shop please get in touch via the pattern support email above, adding Wholesale to your subject line.